Glenn Robinson

Host of Business of Health Care

Glenn Robinson has been the President of Baylor Scott & White Medical Center – Hillcrest since September 2007. He previously held several CEO positions at hospitals in Texas, Oregon, and South Carolina. A Georgia native and graduate of the University of Alabama, Glenn completed graduate school at Trinity University in San Antonio, Texas. 

He has more than 30 years experience in hospital and healthcare management, is a Fellow of the American College of Healthcare Executives, and has received several professional awards. Most notably, he was named to Tenet Healthcare’s CEO Circle of Excellence in two separate years, and is the recipient of an Achievement Award from the U.S. Department of Health and Human Services.  

Glenn also serves on a number of national and state healthcare policy boards, including the American Hospital Association Board of Trustees. In addition, he serves as Chair of AHA’s Regional Policy Board 7, a member of the Texas Hospital Association Board of Trustees, and has served as Chairman of the THA’s Council on Policy Development. He also serves as an Adjunct Lecturer for both Baylor University and Trinity University and is involved in several non-profit organizations and community councils including Prosper Waco, Pine Cove Christian Camps, Restoration Gateway, and the Greater Waco Chamber of Commerce. 

Glenn and his wife, Rhonda, enjoy spending time with their children: son Josh and his wife Lauren, son Jacob and his wife Melissa, and daughter Sarah Kathryn and her husband Jordan; and three grandsons: Pierce, Caden and Colt.

While Americans are great at preventive care for their pets and cars, it appears that is not the case when it comes to their own health. 

Patient-centered care means the entire care experience revolves around the patient rather than the physician. It is a philosophy that moves from "what's the matter" with patients to "what matters" to patients.

Health care is among the most heavily regulated industries in America.  Virtually every aspect of the health care system is subject to government oversight. 

In the event of a natural disaster most businesses in an affected area can close. However, that is not the case for hospitals which are considered a critical community resource, especially in times of a catastrophe. 

While we are all grateful for the wonderful doctors and nurses who work long hours and go above-and-beyond for their patients often it is family caregivers who are the unsung heroes of health care. 

Have you ever wondered why health insurance is typically tied to employment? It's an interesting story and a story with north Texas roots

Shared decision making is the process during which health care providers and patients work together to make choices and select tests, treatments, and care plans based on clinical evidence that balances risks and expected outcomes with a patient's personal preferences and values. 

Four out of five patients leave a provider's office with a prescription in hand, but as many as half of all patients do not take their meds as prescribed. 

Not all hospitals and health systems are alike. There are three main types: not-for-profit, for-profit and public. 

Unlike your physician, online health information is available 24/7. Today nearly eight out of ten people who use the internet report that they look for health information online at least occasionally. 

Despite all the wrangling over what to do about the American Health Care system and the tremendous advances in medicine, for most people medical care isn't the most important factor determining their overall wellbeing or life expectancy. 

When it comes to honesty and ethics, year-after-year Americans say they trust nurses more than any other profession according to Gallup's annual survey. 

An engaged patient is an informed health care consumer who consistently does what needs to be done to gain the greatest benefit from available health resources. 

Advance care plans attempt to take the guesswork out of figuring out a patient"s wishes and values about end-of-life care while they are still of sound mine. 

A rapidly growing field of medicine called Palliative care is helping patients and their family members navigate the complex decision-making process surrounding serious illness and end-of-life care.