Business Business Review - Retail Shrinkage KWBU | By Carlos E. Morales Published December 10, 2015 at 7:44 AM CST Twitter LinkedIn Email Listen • 2:02 via flickr.com/photos/kenningtonfox/ (CC BY-ND 2.0) Whether due to employee error or theft, missing inventory (known as "shrinkage") costs U.S. retailers $70 billion annually. Older workers have value to organizations because they help prevent shrinkage. (*ENCORE)