This episode of Business Review discusses how supervisors can put undue stress on employees by not being flexible when it comes to work ethics, making turnover more likely
I’m CJ Jackson and this is the “Business Review”
Matt Quade, Assistant Professor of Management explains that ethical leadership compounded by supervisor-induced stress can lead to employee deviance and turnover.
On its face or alone, ethical leadership, we would not say would have detrimental impact on things like deviance of employees or whether or not they'd want to leave. However, when paired with stress, specifically stress that's coming from that same leader, then it can kind of have a mitigating effect on those outcomes.
Quade's research showed that employee's who received conflicting information from a supervisor, who had to go through a lot of red tape to perform their job, or other ethical quandaries don't feel supported and are more likely to leave their jobs or engage in workplace deviances.
Specifically, the ways that those ethical leaders might be seen as sources of stress would be things like causing employees to take a long time to get their work done or making expectations unclear because they're having employees consider lots of different considerations. It also includes whether or not employees are receiving conflicting requests from leaders.
Quade says research shows ethical leadership is very beneficial, but new research shows that there are boundaries to those benefits.
The biggest thing we would encourage ethical leaders to do is to kind of strike a balance between promoting ethical behavior but also being a source of resources for your employees. So, have lots of conversations, and clarity, and boundaries, and timelines that really give employees flexibility and understanding of how to balance all of these requests. The clearer that leaders can make it about what is right and what is wrong in their eyes and in the organization's eyes can help reduce some of that stress and make that decision making quicker and more efficient.
The Business Review is a production of Livingston and McKay and the Hankamer School of Business at Baylor University.