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Dr. Ed Freeman of the Institute for Business in Society says capitalism isn’t what it used to be. In this episode of “The Business Review,” Freeman says that with a new focus on stakeholders, not just shareholders, it’s time to rewrite the story.

CAPITALISM HAS GOTTEN A BAD RAP, AND SOMETIMES DESERVEDLY SO. IT’S TIME TO RE-WRITE THE STORY, SAYS DR. ED FREEMAN OF THE INSTITUTE FOR BUSINESS IN SOCIETY.

First of all, the purpose of business isn’t just to make money.  If you have a purpose, profits follow from that. But it’s purpose first.  The second idea is about stakeholders, not just shareholders.  The third

“The most inspiration woman in the world,” Lolly Daskal, gives a pep talk on the characteristics of a great leader in this episode of the Business Review.

SHE’S BEEN CALLED THE MOST INSPIRATIONAL WOMAN IN THE WORLD, AND LOLLY DASKAL HAS MADE IT HER MISSION TO TEACH OTHERS HOW TO INSPIRE GREATNESS.

TURNING THE TYPICAL BUSINESS MODEL ON ITS HEAD, SHE SAYS THE BEST LEADERS ARE NOT THOSE WHO HAVE ALL THE ANSWERS AND MAKE ALL THE DECISIONS, BUT THOSE WHO RELY ON THE TALENT OF THEIR TEAM, RECOGNIZE THE SUCCESSES OF

Diana Trout, co-founder of KOMBUCHA, tells us what she doe when she has a tough decision and there is not a consensus of solutions.

FOLLOW YOUR GUT AND SHOW THE WORLD WHAT YOU’RE MADE OF. FOR HEALTH-ADE’S CO-FOUNDER DAINA TROUT, IT’S NOT JUST A PART OF THE COMPANY MISSION, IT IS THE COMPASS TROUT USES WHEN MAKING TOUGH DECISIONS FOR HER KOMBUCHA PRODUCING BUSINESS.

The tough ones are the ones where you don’t have alignment. Everybody disagrees about what the right thing to do is. It’s not clear what the right solution is.

In those decisions knowing what to do, where to go, what to hold onto, what to not hold onto is a very personal decision. The way I approach that, I try to be very 

Beth Miller, tells us how to address the behaviors of difficult employees

HARD-TO-MANAGE STAFF TAKES UP TIME THAT LEADERS COULD SPEND ELSEWHERE.  BETH MILLER, FOUNDER OF LEADERSHIP DEVELOPMENT COMPANY, EXECUTIVE VELOCITY, SAYS THE TYPE OF QUESTIONS YOU ASK DIFFICULT EMPLOYEES CAN MAKE ALL THE DIFFERENCE.

I always like to start with how’s and what’s. How’s and what’s will get people to self-reflect and uncover things that probably they really haven't thought about. I would ask, "How would you feel if this behavior was done to you?" Those kinds of questions get the person to shift from me to somebody else.

MILLER SAYS THIS QUESTIONING STYLE IS EFFECTIVE WITH MOST DIFFICULT EMPLOYEES BUT THE APROACH WILL DEPEND ON THE DRIVING BEHAVIOR.

The person who is always trying to push off work to other people, that's a person, who's got some accountability issues. So, that's where you have to be really clear on what is required

Downtown Depot - Jed Cole

Nov 6, 2020

This week on Downtown Depot, host Austin Meek is joined by Jed Cole of Brazos River Capital. He also shines the Small Business Spotlight on voice actor Chris Griesemer.
 


Lighting Revolutionary Chuck Swoboda, helps us understand what to look for if you want a team of innovators.

AFTER SUCCESSFULLY HELPING TO LEAD THE L.E.D LIGHTING REVOLUTION, TRANSFORMING CREE FROM A START-UP TO A GLOBAL MARKET LEADER, CHUCK SWOBODA, KNOWS WHAT IT TAKES TO CREATE AND INNOVATE.

I think people that want to be innovators or entrepreneurs, they really need to have a mindset that allows them to do things that most of us are trained not to do. They need to be not afraid of failure,

Marketing Professor Dr. Lora Tu explains the power of nine - ending pricing and how that affects a buyer's perception.  

RESEARCH HAS PROVEN THE BOTTOM-LINE VALUE OF NINE-ENDING PRICING AND ITS POWER TO BOOST RETAIL SALES.  DROPPING A PRICE JUST A SINGLE PENNY GIVES BUYERS THE SENSE 

Business Review - Design As Art

Oct 22, 2020

The best designs are difficult to forget if they tap into the viewer's imagination.

Downtown Depot - Kelly Harp

Oct 16, 2020

On this episode of Downtown Depot, host Austin Meek is joined by Kelly Harp, co-owner and designer of Harp Design Co. Kelly lays out the long road that brought her and her husband Clint back to Waco, the beginnings of their partnership with Chip and Joanna Gaines, and how she deals with managing her burgeoning public persona. Meek also shines the Small Business Spotlight on Danea Anderson of Waco Haunted Houses. 


Social media has become the most important way for consumers to solicit and receive customer service from a brand. It can either make or break a business.

SOCIAL MEDIA IS NOW THE NUMBER ONE WAY CONSUMERS REACH OUT FOR CUSTOMER SERVICE.  SOCIAL MEDIA STRATEGIST NICOLLE SOTO (SOH-toh) SPECIALIZES IN HELPING SMALL BUSINESSES ENGAGE WITH CONSUMERS ONLINE.

Social media engagement is important because it gives you direct insight into what your audience

Business Review - The Driving Question

Oct 8, 2020

There's one question you should be asking yourself each day. In this episode of Business Review, Tom Corley, speaker and author of Rich Habits, explains what this question is and how it drives success. 

THERE’S AN IMPORTANT, DRIVING QUESTION YOU SHOULD BE ASKING YOURSELF. AUTHORITY ON HABITS AND WEALTH CREATION, TOM CORELY, EXPLAINS WHAT THIS QUESTION IS, AND WHY IT WILL STEER YOU TOWARD SUCCESS.

Most successful people, especially entrepreneurs, they have a vision of their future selves and their future lives. A vision actually gives you a clear idea of where you want to go and who you want to be. Your vision, 

Business Review - Balancing Ethics

Oct 1, 2020

Matt Quade, Assistant Professor of Management, explinas that ethical leadership compounded by supervisor-induced stress can lead to employee deviance and turnover.

On its face or alone, ethical leadership, we would not say would have detrimental impact on things like deviance of employees or whether or not they'd want to leave. However, when paired with stress, specifically stress that's coming from that same leader, then it can kind of have a mitigating effect on those outcomes.

QUADE'S RESEARCH SHOWED THAT EMPLOYEE'S WHO RECEIVED CONFLICTING INFORMATION FROM A SUPERVISOR, WHO HAD TO GO THROUGH A LOT OF RED TAPE TO PERFORM THEIR JOB, OR OTHER ETHICAL QUANDRIES DON'T FEEL SUPPORTED AND ARE MORE LIKELY TO 

Business Review - Connecting the Dots

Sep 24, 2020

Does customer satisfaction really influence firm performance? Dr. Ashley Otto, Assistant Professor of Marketing, analyzed over a quarter centrury of data, and the results were surprising.

Focusing on satisfied customers is something that is really critical and valuable for a firm. This meta analysis found that there is a positive relationship between customer satisfaction and firm performance and that more satisfied customers are going to lead to more advanced superior marketplace performance.

From a business perspective, this is good news. You have satisfied customers, it's going to be likely to lead to  

This week on Downtown Depot, host Austin Meek is joined by real estate agent Gregg Glime to talk about his Waco history. He also shines the Small Business Spotlight on Massimo Di Campli of Di Campli's Italian Ristorante. 


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