Business of Health Care: Patient-Centered Care

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Michael Hagerty

Patient-centered care means the entire care experience revolves around the patient rather than the physician. It is a philosophy that moves from "what's the matter" with patients to "what matters" to patients.

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Glenn Robinson has been the President of Baylor Scott & White Medical Center – Hillcrest since September 2007. He previously held several CEO positions at hospitals in Texas, Oregon, and South Carolina. A Georgia native and graduate of the University of Alabama, Glenn completed graduate school at Trinity University in San Antonio, Texas.