These RAs often hear the voices of these prospective students, but rarely get to know if they applied and committed to Baylor.
Sophomore Jillian Reid said some students have told her that she helped them ease their anxiety with the application process, while some others were probably not so happy to receive her call. Reid spends most of their time reaching out to potential students, calling them about applying or enrolling, yet she said there are also other roles an RA can have.
“You can also write note cards or like read some of like their essays and their prompts,” Reid said, “and kind of write them messages just about how much they would contribute to like the community and things like that.”
Assistant Director of Admissions Counseling and Recruitment Ambassadors, Jordan Goodnature says that RAs have an important role in Baylor University’s Admissions because they gather information the Admissions Counselors use.
“RAs are so important for multiple reasons. The first is that they quickly gather statistically significant data. So, each RA, their goal is to either dial 100 numbers or complete 18 conversations with students,” Goodnature said, “if you multiply that statistic by 20 RAs working at night, they work four nights a week and one weekend day during Sunday, you'll see quickly those numbers accrue really fast and it's good data.”
Goodnature also said the RAs are “rigorously” trained to take qualitative notes, which are transformed into quantitative data using different qualifying call codes.
This process helps the Admissions Counselors with their process of recruiting students, and being able to connect with them more significantly based on the comments that have been added to the call results.