STUDIES HAVE SHOWN THAT BILLIONS OF DOLLARS ARE WASTED
BECAUSE OF MEETINGS WHICH END WITH A LACK OF DIRECTION OR CLARITY. SCOTT MAUTZ, FOUNDER AND CEO OF PROFOUND PERFORMANCE, SHARES HOW FIVE POWERFUL WORDS CAN YIELD MORE PRODUCTIVE OUTCOMES FOR EVERYONE INVOLVED.
“We all know meetings are unproductive by nature, but they don't have to be by simply taking the time to ask a five-word question …..who will do what by when at the end of every meeting and establishing that as a habit.
“First of all, the who part it creates good old-fashioned accountability.. who is going to do what by when, and when you assign the, you know, who that means you have to assign a person to a task. That means people are going to pay more attention during the meeting because they know by habit, you always ask this question at the end of every meeting, they could be the who! The what part. Who will do what by when. That creates precision in the meeting, and it forces you to stop and say, what is the action that needs to be done next? And avoids meeting drift. How many times have you been in a meeting and after that meeting everyone had a different take away. When you get into a pattern and a habit as the team leader of always asking this question at the end, who will do what by, when people come to anticipate that they expect that, and it changes meaning behavior because they know someone's going to be held accountable to do something very specific by a specific point in time that changes your meeting behavior when you know that question is coming.”
THE BUSINESS REVIEW IS A PRODUCTION OF LIVINGSTON AND MCKAY AND THE HANKAMER SCHOOL OF BUSINESS AT BAYLOR UNIVERSITY.
